Refund policy

We believe in fairness, clarity, and reading things before buying them.

Returns (The Reasonable Ones)

We accept returns within 30 days of delivery for items that arrive damaged, defective, or incorrect.

If something shows up not as intended, send us your order number and a photo. We’ll fix it. No debates, no existential crisis.

Size & Fit (Please Pause Here)

We do not accept returns or exchanges for sizing issues.

Sizes are listed. Size charts exist. Measuring tapes are affordable.
Please double-check before ordering—future you will appreciate it.

Changed Your Mind

It happens. We get it.

If you’d like to return an item for buyer’s remorse:

• The item must be unworn, unwashed, and still pretending it’s new

• The return must be initiated within 30 days

• Return shipping is on you

Original shipping costs are non-refundable.

Restocking Fees

None. We’re not into that.

Refunds

Once your return is received and approved, refunds are issued to the original payment method. Banks move at their own pace. We do not control them.

To start a return, you can contact us at crummythreadsco@gmail.com.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.